Host Insights
Turn Guest Confusion into 5-Star Clarity
Suggestions powered by real usage data to make your guide clearer and more helpful.
Even the most thoughtful hosts get repeat questions from guests:
“How do I turn on the AC?”
“Can I check out late?”
These questions are signals, clues that something might be missing or unclear in your listing or guidebook. Guest Manual turns those signals into action. We analyze the questions guests are asking your AI Concierge and send you a curated suggestions in two forms: A weekly summary and real-time recommendations for every question asked of your concierge.
What Are Host Insights?
Host Insights give you actionable suggestions based on what your guests are asking the AI Concierge—both in real time and through weekly summaries.
Whenever a guest asks a question that your guidebook doesn’t clearly answer, you’ll receive a real-time AI suggestion, like adding a missing detail or clarifying a confusing section. Then, each week, you'll get a summary highlighting the most common questions, along with smart recommendations to improve your manual.
Whether it’s clarifying check-out instructions, adding appliance tips, or improving local recommendations, these insights help you fine-tune your guide to reduce confusion, save time, and deliver a smoother guest experience.
Ready to get smarter every week?
Why it Matters
Stay Ahead of Issues
Solve problems before they lead to bad reviews or frustrated guests.
Save Time and Mental Energy
No need to dig through chats or guess what’s unclear, the data speaks for itself.
Earn More 5-Star Reviews
The clearer your info, the smoother the guest experience and the better your ratings.
What You’ll See in Host Insights
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Personalized Recommendations
The moment a guest asks your concierge a question, AI offers a real-time suggestion to help you fill in your manual’s gaps.
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A Summary of Suggestions In Your Inbox
Every week, based on top questions asked of your concierge, we’ll send you an email of recommendations. Need to add a step-by-step photo guide? Clarify quiet hours? Include local parking tips? We'll let you know.
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One-Click Fixes
Suggestions link directly to the exact section you need to update—so you can fix issues fast.