Photo & Video Support
A Picture’s Worth 1,000 Messages
Ability to Add Images, Videos, and GIFs to Your Guest Manual Saves Time and Improves the Guest Experience
Ever had a guest text you saying, “I can’t find the light switch,” or “How do I use the coffee machine?”—even though it’s all in your guidebook?
Let’s face it: guests don’t always read text. But they do look at pictures.
That’s why Guest Manual lets you upload images, videos, and even GIFs directly into your guidebook, so guests don’t just read instructions, they see exactly what to do.
What is Multi Media Capability?
Within your Guest Manual, you’ll have the ability to add:
Photos of where to find the keys, parking spots, or how to open tricky locks
Short video clips showing how to use the hot tub, fireplace, or TV remotes
GIFs that visually explain common actions like turning on the AC or folding out the sofa bed
Appliance guides with labeled diagrams or screenshots
Media-rich manuals aren’t just more helpful—they’re more professional. They save you time, make your listing stand out, and reduce the little stresses that add up.
Let your manual do the explaining
Why it Matters
Improve the Guest Experience
Guests feel more confident and cared for when the instructions are clear and visual. When guests can see the answer, there’s no guessing, and fewer follow-up messages.
Handle Repeat Questions Once
Record a short video once and reuse it for every guest forever.
Works on Any Device
All media uploads are optimized for fast loading and smooth playback across mobile, tablet, and desktop. Whether your guest is on an iPhone or an Android, they’ll see crisp visuals with no downloads required.
How it Works
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Choose Sections in Your Manual
Go to any section in your Guest Manual (like "Check-In" or "Appliances")
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Add the Image/Video
Click the + under “Images/Videos”
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Watch Your Manual Do the Explaining
Upload your photo, video, or GIF. It’s now part of the live guidebook guests will use. Need to update it later? Swap it out in seconds.